Privacy policy

Privacy Policy

This Privacy Policy explains how Van's Workshop collects, uses, and protects information when you visit vansworkshop.net, contact us, or place an order.

Contact

If you have questions about this policy or your personal information, contact us at vansworkshop22@gmail.com.

Information we collect

When you browse the store, place an order, create an account, or contact us, we may collect information needed to operate the store and fulfill your order. This may include your name, billing and shipping address, email address, phone number, order details, payment confirmation details, device/browser information, IP address, and messages you send to us about custom work or support.

How we use information

We use customer information to process and ship orders, provide customer service, respond to custom requests, prevent fraud, improve the website, meet legal and tax obligations, and send store communications when you have opted in or when they relate to your order.

Sharing information

We share information only as needed to run the store, including with Shopify, payment processors, shipping carriers, email/customer-support tools, analytics or advertising services, fraud-prevention services, and professional/legal service providers when required. We do not sell customer lists.

Cookies and analytics

Our site may use cookies and similar technologies from Shopify and related service providers to keep the cart working, remember preferences, measure site performance, and support advertising or analytics. You can control cookies through your browser settings, but some store features may not work correctly without them.

Behavioral advertising

We may use limited advertising or analytics services to understand visits and promote Van's Workshop products. You can adjust ad preferences with the relevant advertising platforms and may use browser privacy tools where available.

Your choices

You may contact us to request access, correction, or deletion of personal information where applicable. We may need to keep some order, tax, fraud-prevention, or legal records as required by law or legitimate business needs.

Data retention

We keep order and customer-service records for as long as needed to fulfill orders, provide support, resolve disputes, meet tax/legal requirements, and operate the business.

Security

We use Shopify and reputable service providers to help protect store information. No online system is perfect, but we take reasonable steps to protect customer information and limit use to business purposes.

Changes

We may update this policy from time to time. The latest version will be posted on this page.